ABOUT YOU
If you are passionate about our mission of providing superior eye care and exceptional service in a friendly, comfortable atmosphere, then you have come to the right place. So, come and join us to provide patients with our first class service, which includes compassionate, ethical, and thorough medical care every step of the way.
If you are passionate about our mission of providing superior eye care and exceptional service in a friendly, comfortable atmosphere, then you have come to the right place. So, come and join us to provide patients with our first class service, which includes compassionate, ethical, and thorough medical care every step of the way.
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Kindly submit all your applications at the end of the job posting you are interested in.
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Kindly submit all your applications at the end of the job posting you are interested in.
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Medical Administrative Assistant (0-30%)
We are currently seeking an experienced Medical Administrative Assistant with 2-3+ years of Medical Assistant or Secretary experience for a medical practice. This position is to provide personal administrative support through conducting and organizing administrative duties and activities including receiving and handling information. Successful candidate must possess excellent interpersonal and customer service skills, impeccable attention to detail, and a proven ability to multi-task in a fast-paced medical office.
RESPONSIBILITIES:
REQUIREMENTS:
We are currently seeking an experienced Medical Administrative Assistant with 2-3+ years of Medical Assistant or Secretary experience for a medical practice. This position is to provide personal administrative support through conducting and organizing administrative duties and activities including receiving and handling information. Successful candidate must possess excellent interpersonal and customer service skills, impeccable attention to detail, and a proven ability to multi-task in a fast-paced medical office.
RESPONSIBILITIES:
- Handle appointment scheduling with cold call patients and outside referring sources, including hospitals and other physicians’ offices. Arrange and confirm appointments
- Maintain schedules and calendars
- Follow up on any unscheduled tests or procedures
- Check daily appointment schedules to ensure all data, including testing information, is accurate
- Download all transcription from outside service daily. Transcribe any remaining dictation.
- Proofread all transcription thoroughly and make any corrections needed. Add additional patient information to transcription as needed
- Review daily lists for missing transcriptions and report to the appropriate providers
- Prepare and manage correspondence, reports and documents
- Organize and coordinate meetings, conferences, travel arrangements
- Take, type and distribute minutes of meetings
- Implement and maintain office systems
- Handle incoming mail and other material
- Set up and maintain filing systems
- Set up work procedures
- Collate information
- Maintain databases
- Communicate verbally and in writing to answer inquiries and provide information
- Coordinate the flow of information internally and daily update to in-house Physicians including patients feedback, letters etc
REQUIREMENTS:
- Relevant Training or Qualification
- 2-3+ years of relevant experience (knowledge of administrative and clerical procedures)
- Confidentiality
- Strong attention to detail
- Strong Planning & Organizing and Time management skills
- Excellent written and verbal communication skills (proven experience of producing correspondence and documents)
- Excellent customer service skills
- Proven ability to multi-task in a fast-paced environment or stress tolerance
- Must be reliable, hardworking, and work well individually and a team player
- Proficiency in Microsoft Word and Excel, and experience using medical software programs
- German or Swiss German is mandatory
- Knowledge of medical terminology a plus